Regularisation guidance notes

Step 1

Make an application for a regularisation certificate using the regularisation application form, which must be accompanied with the following information:

Step 2

Once we have received this information, we will validate the application and send you a letter to confirm that we have accepted it. However, we may need further information and we will contact you again to discuss what is needed.

Step 3

The next step is for you to arrange an inspection of the work by the team. Most inspections are carried out between 10am and 2pm. Although we cannot arrange fixed appointments, if preferred, we can give you adequate notice before we arrive on site.

Step 4

A member of the team will identify areas of work that will have to be opened up for inspection, and may also ask for extra information to make the assessment.

Step 5

Before we can make a decision, we must be satisfied that we have been given all the relevant facts. It is the responsibility of the applicant to provide this information and arrange for work to be exposed and/or tested where required.

Step 6

We will make one of the following decisions:

Once satisfied, we will issue a regularisation certificate, which demonstrates that the work, as far as can reasonably be established, satisfies the requirements of the relevant legislation.

This certificate protects owners against future action under the relevant legislation by the relevant council and provides confidence to insurers, potential buyers, and anyone else that has an interest in the property that the requirements of the regulations have been met. However, it is not a warranty for the work. We accept no responsibility for any subsequent defect discovered.

In cases where the work was completed a long time ago, the design life of the work, such as a flat roof, may be limited and dilapidation due to age and lack of maintenance will not usually affect the decision, unless there is a clear defect that was caused by a contravention of the regulations.


Here are some examples of the information that is usually needed and the work that generally needs to be exposed during the inspection:


Information needed:

Work to be exposed

Other information may be needed, depending on the findings of inspection.

Domestic • Residential • Retail • Industrial • Educational • Health care • Offices • Commercial • Mixed use